Shipping policy

 

UK Shipping cost is £4.99.  UK Shipping is free for all orders over £150.

All UK customers orders will be shipped fully tracked using DPD Standard Express. 

International shipping cost and delivery times will vary depending on location and will be shipped using DHL.

Please bear in mind that international orders may result in duties depending on the country the order is being placed, this is solely the responsibility of the customer to pay.

 Please be aware that we use tracked delivery services due to the value of most of the items we ship, therefore we require a signature/identification on delivery.

If you want a parcel left unattended at your property, or with a neighbour, DPD may be able to help. However, you must be aware that, in line with the Consumer Rights Act 2015, once the item is scanned by the delivery driver as delivered, we will not be liable for any loss.

This means that, although we will ensure the item is delivered by the driver, we cannot accept any responsibility if the parcel is missing or damaged.

It is highly recommended that all parcels are signed for in person.